Lowongan Kerja Call Center Operations Manager PT. Grand Spot Jakarta 2010

Lowongan Kerja

Differentiate yourself in your career with a company that is outthinking and outdoing the competition everyday. Apply now to join Grand Spot, the leading call center company in Indonesia and authorized Agent of Bell, the largest and most reputable telephone company in Canada.

Call Center Operations Manager
(Jakarta)

Responsibilities:

The Operations Manager is mainly accountable and responsible for the direction and profitability of the operating unit of the organization. Responsible for reporting and analysis, quota deployment, issue resolution, proper forecasting and other projects as assigned. Ultimately the efforts of the Operations Manager will help enable our telesales and team leaders to be more effective, efficient and help drive sales against performance objectives.
This position is responsible for coaching and supporting Team leaders/ sales agents in a Telesales Center/Operations environment. This position is also responsible for ensuring sales quotas and budgets are met on a consistent basis.

Requirements:

1. Bachelor of Business Degree or related
2. Having 3+ Years experience in Call Center
3. Operations management background
4. Strong team management, business, coaching and Leadership skills
5. Report directly to CEO, President
6. Work well under pressure, professional demeanor
7. Financial analysis and budgetary skills.
8. Ability to establish a course of action for self and others to accomplish a specific goal while using appropriate resources.
9. Strong understanding of selling environments
10. Excellent English communication skills (verbal and written) are a MUST!
11. International Graduates are preferred

Benefits:

• Competitive Salary
• Unlimited Monthly Commission
• Excellent Career Potential
• Monthly Bonus Program
• Excellent Training Program Provided
• Grand Spot provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. Come find out what the excitement is all about!

Please send your CV by e-mail for immediate consideration to:

Mr. Cleosent Randing
career@grandspot.co.id

For any inquiries please contact, or bring your CV in person to:
Ms. Anne Darmawan
021-8293955

or

PT. Grand Spot
Mustika Ratu Building 6th floor
Jl. Gatot Subroto Kav 74-75
Jakarta Selatan
PT Grand Spot Cipta Solusi

Advertised: 22-1-10 
Closing Date: 20-2-10

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